Frequently Asked Questions

  • I don't have a credit card. Can I still purchase tickets online?

    You will have to purchase your tickets on the door. If you're worried the show will sell out, shoot us an email and we can reserve a ticket for you (at door price). Please remember to bring cash as we do not accept NETS or Visa/Mastercard payments at the door.

  • Are tickets refundable or transferable?

    Tickets are not refundable, but you can transfer your ticket to someone else by emailing us no later than one week before show day with your booking confirmation number and the new ticket holder's name.

  • How do the e-tickets work on show day?

    You can either download the Peatix app or simply present the QR code sent to you with the confirmation email at doors.

    For further details, please head to Peatix (http://help.peatix.com/customer/en/portal/articles/1074222).

  • The show is sold out. Is there absolutely no way I can still attend?

    Online ticket sales close at 10am on show day and the Peatix page will thereafter state 'SOLD OUT' despite there still being tickets available on the door. Unless stated in the 'event description' on the ticketing page, tickets WILL still be available on the door.

    If indeed, the show has sold out, follow us on Facebook, Twitter, and Instagram in case we release additional tickets or giveaways!

  • I'm under 18. Can I still come to your shows?

    Most of our shows are all ages but anyone under 18 will be marked to indicate as such, with either marker on your hands or a different coloured wristband.

  • I'm trying to book tickets online (Peatix) and it's not working.

    For technical enquiries, please read Peatix's FAQ here (http://help.peatix.com/customer/en/portal/articles/1001196) or contact Peatix directly.

  • Will there be merch?

    There will most likely be merch at the show. Please remember to bring spare cash with you as we will not accept NETS or Visa/Mastercard payments.

  • Are DSLRs allowed at the show?

    No, please keep your professional cameras at home and let our photographers do the work! If you'd like to shoot for us, please get in touch via our contact page.

  • I'm in a band. How can we play a show in Singapore?

    We'd love to have you! Please get in touch via our contact page.

  • Do you accept work experience students?

    We don't offer full-time placement or work experience positions. However, if you're interested in interning part-time (likely once a week), unattached to a school program, please shoot us an email!